ADSL speed not what I am paying for
I moved and and had my line transfered to my new house on the 3rd January. Since then my ADSL line is syncing at 512kbps but I am paying for a 2Mbps line. Reported it numerous times and each time Telkom say there is nothing wrong on there side and everything is working fine. If you phone the call centre (after holding for 30 minutes plus) they agree that there is a problem. But whenever I try to elevate the issue, they say everything is right on their side. The last technician said that the line is not good.
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Telkom's replyOfficial
16 Feb 2015, 11:54Hello AMBoth7,
Thank you for making contact with us.
Please be advised that we have received your query and we are attending to it. We do apologize for any inconvenience caused. We will provide feedback the soonest.
Here is your ***
Regards
Ntsikelelo Ngcanga
Telkom Social Media Team
Thank you for making contact with us.
Please be advised that we have received your query and we are attending to it. We do apologize for any inconvenience caused. We will provide feedback the soonest.
Here is your ***
Regards
Ntsikelelo Ngcanga
Telkom Social Media Team
Telkom's reply16 Feb 2015, 11:54
Official
Hello AMBoth7,
Thank you for making contact with us.
Please be advised that we have received your query and we are attending to it. We do apologize for any inconvenience caused. We will provide feedback the soonest.
Here is your ***
Regards
Ntsikelelo Ngcanga
Telkom Social Media Team
Thank you for making contact with us.
Please be advised that we have received your query and we are attending to it. We do apologize for any inconvenience caused. We will provide feedback the soonest.
Here is your ***
Regards
Ntsikelelo Ngcanga
Telkom Social Media Team