LB
Lood B
1 reviews | Active since Nov 2013
18 May 2015, 19:32
ADSL speed not as per contract
Telkom is supposed to supply me with 2 MB/S ADSL.<br> With the speed test software the max I get is 0.4MB/S.<br> I phoned 10210 and waited 51 minutes for a operator to pick up the call.<br> They could not help me. Still waiting for the technician!<br> This is Terriblekom and not Telkom!
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Telkom's replyOfficial
18 May 2015, 20:25Hello Boshofsl,
Thank you for making contact with us.
Please be assured that this matter has been escalated to the relevant department and feedback will follow.
Your reference number is SM111567.
We apologise for any inconvenience caused.
Kind regards
Igsaan Damon
Telkom Social Media Team
Thank you for making contact with us.
Please be assured that this matter has been escalated to the relevant department and feedback will follow.
Your reference number is SM111567.
We apologise for any inconvenience caused.
Kind regards
Igsaan Damon
Telkom Social Media Team
Telkom's reply18 May 2015, 20:25
Official
Hello Boshofsl,
Thank you for making contact with us.
Please be assured that this matter has been escalated to the relevant department and feedback will follow.
Your reference number is SM111567.
We apologise for any inconvenience caused.
Kind regards
Igsaan Damon
Telkom Social Media Team
Thank you for making contact with us.
Please be assured that this matter has been escalated to the relevant department and feedback will follow.
Your reference number is SM111567.
We apologise for any inconvenience caused.
Kind regards
Igsaan Damon
Telkom Social Media Team