ADSL SPEED AND DATA UPGRADE

I called Telkom on the 26th to upgrade my data to 20 gigs and my ADSL speed to 4mbps<br> A order was placed. Then it was cancelled on the 26th<br> <br> I called on the 27th to find out why. I got told the person that placed the order did not complete the order correctly so I replaced the order. I kept on monitoring it.<br> <br> I then called on the 28th and got told it will be active in 48 hours.<br> <br> I called again on the 29th as it was not active and 48 hours had passed and this time I was told a wrong request was placed and it was cancelled and re-done. This time I was promised it would be active over the weekend. Up until now it is not active. I cannot believe this appalling service I have received and the amount of hours on the phone with Telkom and still nothing. This is really terrible I have no words. Looks like Telkom employees need to go for training to suit their customers needs