JJ
John J
1 reviews | Active since Mar 2009
13 Jan 2016, 20:22
ADSL speed
Download speed at 15kb/s for the past 10 days on a 4Mbps line. Tested with 2 other ISPs with same results. The fault clearly lies with the Telkom exchange / ports that happens every now and then. Fault logged and no response.
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Replies (1)
Telkom's replyOfficial
13 Jan 2016, 20:29Hello hiddenj,
Thank you for making contact with us
This response serves as confirmation that your query has been received and feedback will be provided soon.
We do apologize for any inconvenience we have cause to you.
Should you need to contact us for any further questions please contact us via Email: ***.
Your reference number is: SM187230
Regards
Luleka
Telkom Social Media Team
Thank you for making contact with us
This response serves as confirmation that your query has been received and feedback will be provided soon.
We do apologize for any inconvenience we have cause to you.
Should you need to contact us for any further questions please contact us via Email: ***.
Your reference number is: SM187230
Regards
Luleka
Telkom Social Media Team
Telkom's reply13 Jan 2016, 20:29
Official
Hello hiddenj,
Thank you for making contact with us
This response serves as confirmation that your query has been received and feedback will be provided soon.
We do apologize for any inconvenience we have cause to you.
Should you need to contact us for any further questions please contact us via Email: ***.
Your reference number is: SM187230
Regards
Luleka
Telkom Social Media Team
Thank you for making contact with us
This response serves as confirmation that your query has been received and feedback will be provided soon.
We do apologize for any inconvenience we have cause to you.
Should you need to contact us for any further questions please contact us via Email: ***.
Your reference number is: SM187230
Regards
Luleka
Telkom Social Media Team