EJvR
Ernest Jansen van Rensburg

1 reviews | Active since Jun 2015

08 Sept 2017, 18:12

ADSL Speed

Ive reported three times that my ADSL speed is under 3mb/s and im paying for a 10mb/s line. Three times ive been promised that they will send someone out to come and fix my connection problem. I haven't heard back from them. This has been going on for the last month. I refuse to pay due to their bad customer service. This is a breach of contract because of them not giving me what they want me to pay for.

0
Replies (1)
Telkom
Telkom's reply12 Sept 2017, 15:34
Official

Good day.

Apologies for the delay and inconvenience caused. We've reported this matter for our technicians to urgently assist. Fault ***

Thank you.

Regards,
Moenieb.
Telkom Social Media Team.

Best regards,