ADSL SPEED

I have upgrade my adsl line from 1 meg to 4meg line about 3 years ago. The average speed of this line was 3.2meg and TELKOM assured me they are busy upgrading and soon we will have 10meg speed for the same price because we are 4meg line users After having continues bad experience with telkom and no compliance with faults we moved our line rental via our host MWEB. We are paying a higher premium for a 4 meg line<br> <br> A while after this my line speed dropped to 0.8meg - 1.1.meg speed. Several faults was logged regarding this issue and telkom technician phoned me with a statement we are more than 5km from the exchange thus the slow speed . . I questioned him why for the past 3 years was the speed more than 3.2meg and i was told I was just lucky./<br> <br> I told him i have been paying for a 4meg line thus telkom is currently *****ing money from clients by not delivering what you pay for. Very rude and abrupt i was told to go back to telkom and downgrade my line to 1meg.This is totally un acceptable as the person who I spoke to is definitly *********** and dont know what he is talking about. I used to be a telkom technician . TELKOM SORT OUT YOUR PROBLEMS AND GIVE ME <br> WHAT I PAY FOR