ADSL slower than snailmail and not-so-uncapped

I thought I was paying for a 2Mb Uncapped ADSL line supp**** by Telkom ADSL, however this month(March) I must have paid them only 50cents as this is the speed I got for the entire month as well as not being able to use any data since the 24th as I only get 'the bandwidth consumption...' message - HELLO!? Why did I get UNCAPPED in the first place?! To add to this excuse of a contract I have already spent over an hour holding for someone in customer care that has any idea what I am talking about and e-mails sent from their website are still un-answered. This is like driving a Lamborghini with a lawnmower engine. I am very disappointed in the way that companies can falsely advertise and get away with it. :( BTW my account is paid fully up to date thus I am keeping to my end of the contract!