RB
RicharD B

1 reviews | Active since Oct 2009

03 Jun 2016, 18:51

ADSL slow and unresponsive

<p>For the second night in 3 consecutive days my Adsl service is virtually none exsistant. Logging a ticket on your website produces an sms with a reference number followed by a resolved sms a few hours later. </p> <p> </p> <p>Your service is shocking. </p> <p> </p> <p>Dear Customer your report reference 880CWK010616 was restored. If the problem still exists please contact Telkom on 10210 for Residential or 10217 for Business Services. Alternatively use http://www.telkom.co.za/sites/contactus/emailus&formId=***. Please do not reply to this SMS. Telkom</p>

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Replies (1)
Telkom
Telkom's reply05 Jun 2016, 11:42
Official

Hi RSiBoy

Thank you for making contact with us

This response serves as confirmation that your query has been received and we will contact you.


We really do apologize for any inconvenience we have cause to you.


Your reference number is: AI***

Regards
Luleka
Telkom Social Media Team