ADSL Service terminated in error

Item: Telkom
Rating: 2
Author: mohammed B

Telkom terminated my ADSL service on 2 November 2015, in error. To date, after numerous calls to the customer contact centre and a visit to a walk-in centre, my service is still out of order. I need high level Telkom intervention please.

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Replies (1)

Telkom's replyOfficial

13 Nov 2015, 10:26

Hello mohammedb456,

Thank you for making contact with us

This response serves as confirmation that your query has been received. We will look at the matter and provide feedback soon.

We do apologize for any inconvenience we have cause to you.

Should you need to contact us for any further questions please contact us via Email: ***.

Your reference number is: SM167345

Regards
Luleka
Telkom Social Media Team

Telkom's reply13 Nov 2015, 10:26

Official