DK
Dylan K
1 reviews | Active since Jul 2014
04 Sept 2018, 11:10
ADSL Service not Cancelled - Still being billed!!!
Telkom deserves a negative star rating!!
I have cancelled my ADSL service with telkom on the 10 July and understand there is a 30 day notice period. I am furious that I have still been billed full charge of R800 at the end of August and demand a refund as I have not even been using the service.
This is pathetic service, how can it take up to 2 months for a service to be cancelled!!
I logged dispute ********** 4 and ********** 5 and both were closed "resolved" without even contacting me or refunding me.
Acc no - ********** 87 ADSL number - **********
Contact number - ********** 504
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Replies (2)DK
Dylan K's updateReviewer Update
10 Sept 2018, 13:31Good Day
I have received no further feedback regarding this billing issue.
I have been debited for R800 on the 25 Aug and received another bill today for R366.
I have not used the ADSL since Mid July, why am I being billed??
DK
Dylan K's update10 Sept 2018, 13:31
Reviewer Update
Good Day
I have received no further feedback regarding this billing issue.
I have been debited for R800 on the 25 Aug and received another bill today for R366.
I have not used the ADSL since Mid July, why am I being billed??
DK
Dylan K's updateReviewer Update
26 Sept 2018, 13:02Bronwyn is anything happening with this issue??? I have been billed R366 today for a service I haven’t used in two and a half months?? Can I get a refund on my money that Telkom is basically *****ing??? ***
DK
Dylan K's update26 Sept 2018, 13:02
Reviewer Update
Bronwyn is anything happening with this issue??? I have been billed R366 today for a service I haven’t used in two and a half months?? Can I get a refund on my money that Telkom is basically *****ing??? ***