Adsl service intermittent, thats just how it is...

My ADSL service works intermittently, reported the fault and the technician came out to inspect, tried a couple of things and left. The problem still persists and I reported the problem again, this time the technician just calls me and tells me that there is nothing more that he can do and that is just how it is... I then reported this problem to a supervisor who told me that he would send someone else to come and inspect but a week later the same technician comes out and tells me again that his hands are tied and there is nothing he can do...<br> <br> How do you expect me to pay full price every month for a service that works sometimes and sometimes not?? And then you can't fix the problem?? I am shocked by the way your people handle your customers! If the service that you provide is not working why not offer me an alternative? I have not received a call, sms or email to find out if the problem is solved, no communication to follow up?? <br> <br> What is going on Telkom?? Can I pay every second month going forward?? Seeing that your service only works sometimes, I can also only pay sometimes...