ADSL service faulty again

You know I find it hard to believe the amount of **** I have with my ADSL line the past few weeks. Right after my analogue line was fixed, my ADSL started giving problems (intermittent connectivity, but at least is was still working). On Friday evening I requested a port reset, now NOTHING works. ADSL line synch is intermittent and when it does synch, no authentication takes place. Ticket # 638CTK160415 was created by me. <br> <br> Why can't your techs just fix and test something the first time around and then LEAVE it ? Then I won't have to keep writing bad reports. Come on man, do your job properly. Rewire the port on the DSLAM if need be. Just fix it, and then LEAVE it. And fix it fast please, I need this ADSL service to run a business.<br> <br>