ADSL service

<p>This is very frustrating as i have been a good customer of telkom for a good couple of years. On the 6 of may i app**** for a lte device for the wifi. They then put me under credit check and waited a week and didnt hear any thing. On the 12 of may i asked them to change it as i thought it would be quicker with the lte device which wasnt to a landline device and got told in store that it would take 7 to 14 working days before i have my line. Firstly while doing this the system was slow and could pick up a 8 so the guy said 7 and made a note that its number 8. When i phoned this morning i got told that they are rectifying my address and will have to wait another week or 2 before it gets sorted. Why is it taking so long? The lady on the other site couldnt say just that the technicion is busy with it. Every month i pay my excisting line with out any issues so why is it so difficult to get a second line. It is not the customers fault that you are short handed and cant get to every thing. I also run a business and have to communicate on a daily basis with my clients. Why cant telkom just do the same. I chose telkom again cause im haply with the service of the 1 line and didnt even wait a week and it was installed. Now with the second libe at a different property you are expecting me to wait for 21 days cause you dont have enough staff as said by a operator. If you are a service provider please provide a ****** service. </p>