HK
Hannes K

1 reviews | Active since Jul 2011

23 Dec 2015, 09:24

ADSL Repaired after 6months and then down after 2

Good day,<br> I would like to raise a complaint again, as it seems this is the only way to get Telkom to respond in a more timely manner to queries raised. My ADSL wasn't working since June until mid October when it was finally fixed, after complaining here on Hellopeter.<br> It was working since mid October until 2 days ago. 21 December 2015. I logged another ticket regarding the no internet issue and no one can tell me a time frame as to when it will be fixed. I find this unacceptable.<br> ***

0
Replies (1)
Telkom
Telkom's reply23 Dec 2015, 09:43
Official
Hello NJK007,

Please accept our humble apologies for the frustration and inconvenience caused. Our technical team shall provide you with feedback.

Your social media reference number is SM180842.

Regards,
Joshua
Telkom Social Media Team
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