1 reviews | Active since Oct 2010
ADSL profile management
<p>I have an ADSL line which I've had for many years. I know its capability and have been quite happy with it<br />Last year it seems like Telkom has adopted a new automated software system to manage your ADSL profile which limits your line speed to what they believe is the most reliable speed.<br /><br />So now, instead of the 7.9mbps which I have been accustommed to over the years, my linespeed is now limited to 5mbps.<br />I have called and asked them to remove this numerous times, atleast twice a month. The technical support staff remove this, recreate the port and the line syncs back at 7.9mpbs immediately. However after a couple hours, the software is automatically triggered and resets the line back down to 5mpbs.</p>
Hello cybert11
Please send us a private reply with your telephone number linked to your account for us to assist further.
Regards
Noleen
Telkom Social Media Team.
Best regards,
Hello cybert11
Please send us a private reply with your telephone number linked to your account for us to assist further.
Regards
Noleen
Telkom Social Media Team.
Best regards,
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Hi
I have adjusted your port profile and did some resets, kindly reboot your modem, test again and respond with feedback.
Regards
Tumelo
Best regards,
Hi
I have adjusted your port profile and did some resets, kindly reboot your modem, test again and respond with feedback.
Regards
Tumelo
Best regards,
once again, profile management has been reanabled on my line, after I've been begging you guys to remove it.
once again, profile management has been reanabled on my line, after I've been begging you guys to remove it.
