LS
Luis S

1 reviews | Active since Oct 2010

19 Jul 2017, 12:11

ADSL profile management

<p>I have an ADSL line which I've had for many years. I know its capability and have been quite happy with it<br />Last year it seems like Telkom has adopted a new automated software system to manage your ADSL profile which limits your line speed to what they believe is the most reliable speed.</p> <p>So now, instead of the 7.9mbps which I have been accustommed to over the years, my linespeed is now limited to 5mbps.<br />I have called and asked them to remove this numerous times, atleast twice a month. The technical support staff remove this, recreate the port and the line syncs back at 7.9mpbs immediately. However after a couple hours, the software is automatically triggered and resets the line back down to 5mpbs.<br /><br />Once again, profile management has been reanabled on my line, after I've been begging you guys to remove it.</p>

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Replies (1)
LS
Luis S's update21 Jul 2017, 09:51
Reviewer Update

Thanks, waiting in anticipation.