ADSL PROBLEMS YET AGAIN !!!!

<p>YET AGAIN I HAVE A PROBLEM WITH MY ADSL LINE, AFTER MY PREVIOUS PROBLEM THE TECHNICAL GUT WENT OUT OF HIS WAY AND DID A VERY GOOD JOB, I WAS SO HAPPY TO HAVE DECENT INTERNET AT LAST. BUT SINCE LAST WEEK i YET AGAIN HAVE PROBLEMS, IT'S AS IF SOMNEBODY WENT AND PUT ME ON A DIFFERENT LINE, BECAUSE ALL OF A SUDDEN MY ADSL IS DROPPING IT'S SIGNAL, SOMETHING IT HAS NEVER DONE BEFORE, MY SIGNAL IS JUMPING UP AND DOWN, PING WISE AND THEN THE SIGNAL IS JUST GONE, YOU GET KICKED FROM WHATEVER SIGHT YOU WERE IN ETC. THE FAULT WAS REPORTED REF NO: 149CWK120616, A WHOLE WEEK LATER I WAS CONTACTED BY A TECHNICION TO FIND OUT IF I WAS HOME, AND I TOLD HIM I WILL BE HOME FROM 13:15 AND HE SAID THATS FINE. I TAKE THE AFTERNOON OFF FROM WORK, AND WAIT AND WAIT AND NOBODY PITCHED. NO THIS IS UNACCEPTABLE BY ALL STANDARDS, YOU DONT MAKE AN APPOINTMENT, WHERE SOMEBODY USES THEIR LEAVE TO ACCOMODATE YOU, AND THEN YOU DONT PITCH OR EVEN PHONE TO MAKE OTHER ARRANGEMENTS. IT IS NOW 12:15 AND I HAVE HEARD NOTHING FROM THE TECHNICION AGAIN. THIS IS NOT ACCEPTABLE SERVICE FOR A LOYAL CUSTOMER !!! THEY NEED TO MANUALLY PUT ME ON A NEW AVAILABLE LINE AT THE EXCHANGE AND SORT THIS *****NCE OUT ONCE AND FOR ALL.</p> <p>I HAD A LINE WITH A PING OF: 10-17Ms AND A DOWNLOAD SPEED OF BETWEEN 3.44Mbps-3.88 Mbps, AND I HAVE THE PHOTO'S TO PROVE IT. THIS IS WHAT I HAD AFTER NUMEROUS ISSUES WITH MY ADSL, AND THAT IS WHAT I WANT BACK, IT IS AS IF SOMEBODY NOW JUST DECIDED TO PUT ME ON A DIFFERENT LINE ALL OF A SUDDEN, TO EITHER ACCOMODATE SOMEBODY ELSE OR THEMSELVES, AND NOW I HAVE TO START MY STRUGGLE WITH MY ADSL ALL OVER AGAIN, COME ON TELKOM YOU SHOULD BE CARRYING YOUR LOYAL CUSTOMERS ON YOUR HANDS, NOT TREAT THEM LIKE THIS. I THINKS WAYNE WAS THE TECHNICION THAT DID SUCH A GREAT JOB AT FIXING MY ADSL PREVIOUSLY, AND I WOULD LIKE HIM TO SORT IT OUT AGAIN. HE KNOWS WHAT HE'S DOING, AND DOES IT WELL.</p>