Adsl Problems AGAIN

Item: Telkom
Rating: 2
Author: Marijke B

This is proberly the upteenth time im complaining. And to be hones im getting fedup. The past 2 weeks have been bad i have to reset the modem about 10x a day. Every 10 minutes the red light comes on and i have no internet. Its happening more and more and it cant carry on like this. Since we changed over to mweb this has been happening, i dont know if its out of spite but if it persists i will not pay until you guys sort it out. The problem never gets fixed, your technitions dont know what to do and we must pay for bad service. I want this sorted out ASAP like today. I have tried to phone but the 10210 doesnt work

Helpful (0)

Replies (1)

Telkom's replyOfficial

11 Aug 2015, 13:45

Hello vmbartlett,

Thank you for making contact with us again

This response serves as confirmation that your query has been received. We will provide feedback as soon as possible.

We do apologize for any inconvenience we have cause to you.

Your reference number is:SM119369

Regards
Luleka
Telkom Social Media Team

Best regards,

Telkom's reply11 Aug 2015, 13:45

Official

Best regards,

Adsl Problems AGAIN

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