MW
MARTIN W
1 reviews | Active since Oct 2013
25 Jan 2018, 13:59
ADSL problems
I've reported a problem with our ASDL line AGAIN on 11 Jan 2018. Until today, the problem is not sorted out. This is a problem that started in last year and was not resolved yet. Our ADSL connects and disconnect continuously. Telkom give bad service!!
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Telkom's replyOfficial
19 Feb 2018, 08:15Good Day Martin
Thank you for making contact with us,
Your fault is currently with our dispatch department awaiting a tech, This matter has been handed to our dispatches as urgent.
You should receive direct notification once a tech has been assigned and dispatched
Please accept our apologies for the delay and inconvenience caused.
Telkom Social Media Team
Bronwyn
Best regards,
Telkom's reply19 Feb 2018, 08:15
Official
Good Day Martin
Thank you for making contact with us,
Your fault is currently with our dispatch department awaiting a tech, This matter has been handed to our dispatches as urgent.
You should receive direct notification once a tech has been assigned and dispatched
Please accept our apologies for the delay and inconvenience caused.
Telkom Social Media Team
Bronwyn
Best regards,