hK
hein K
1 reviews | Active since Sept 2010
11 Jan 2018, 21:19
ADSL problems
My ADSL is in Valhalla. 10mb line Was working for two months flawlessly. Last month intermittent problems . This is a formal complaint. My line is still experiencing difficulties andi have to phone once a day to reset my ports. Last week my only getting 0.67 speed out of my 10mb line. And has been 3 weeks, and the problem still persistent. 74CTK040118
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Telkom's replyOfficial
06 Feb 2018, 09:30Good Day Heinrich
Thank you for bringing this matter to our attention, It would appear there was a network fault in your area, Our techs have restored the fault and service are up and running
Please accept our apologies for the inconvenience caused
Regards
Telkom Social Media Team
Bronwyn
Best regards,
Telkom's reply06 Feb 2018, 09:30
Official
Good Day Heinrich
Thank you for bringing this matter to our attention, It would appear there was a network fault in your area, Our techs have restored the fault and service are up and running
Please accept our apologies for the inconvenience caused
Regards
Telkom Social Media Team
Bronwyn
Best regards,