GL
GERRARD L
1 reviews | Active since Mar 2009
28 Feb 2015, 07:52
Adsl problems
I am paying for a 4mb line but only receiving speed of 736kbps. Had numerous calls from service desk but problem comes back few hours after. This is a new line and a new telkom modem that tech installed. First 3 weeks no problem but last 2 weeks ongoing problems.
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Telkom's replyOfficial
28 Feb 2015, 12:01Hello gluke,
Thank you for making contact with us.
Please be assured that this matter has been escalated to the relevant department and feedback will follow.
Your reference number is SM92853.
We apologise for any inconvenience caused.
Kind regards
Ebrahim Jappie
Telkom Social Media Team
Thank you for making contact with us.
Please be assured that this matter has been escalated to the relevant department and feedback will follow.
Your reference number is SM92853.
We apologise for any inconvenience caused.
Kind regards
Ebrahim Jappie
Telkom Social Media Team
Best regards,
Telkom's reply28 Feb 2015, 12:01
Official
Hello gluke,
Thank you for making contact with us.
Please be assured that this matter has been escalated to the relevant department and feedback will follow.
Your reference number is SM92853.
We apologise for any inconvenience caused.
Kind regards
Ebrahim Jappie
Telkom Social Media Team
Thank you for making contact with us.
Please be assured that this matter has been escalated to the relevant department and feedback will follow.
Your reference number is SM92853.
We apologise for any inconvenience caused.
Kind regards
Ebrahim Jappie
Telkom Social Media Team
Best regards,