JC
Jody C
1 reviews | Active since Feb 2010
11 Feb 2015, 10:10
ADSL Problem still not resolved
Telkom, Telkom, Telkom...I have been without ADSL close to 2 months now. Telkom only responses to my complaint when I call them or log a grievience on Hellopeter. I can't believe that Telkom can't resolve my problem and i believe that it's because they don't have any urgency. They send me sms without speaking to me and closed my queries or reference nr WITHOUT fixing the PROBLEM. Since my first complaint regarding ADSL, NO RESOLUTION WAS FOUND...Telkom, please sort out my problem!!! Reference nr 78CRK311214, 166CVK030215, 894CRK041214
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Telkom's replyOfficial
11 Feb 2015, 10:52Hello Jodeci,
We sincerely apologize for the inconvenience.
Please be advised that your query is still under investigation and we will contact you with feedback.
Your reference number is SM82696.
Regards,
Busi Tshabangu
Telkom Social Media Team
We sincerely apologize for the inconvenience.
Please be advised that your query is still under investigation and we will contact you with feedback.
Your reference number is SM82696.
Regards,
Busi Tshabangu
Telkom Social Media Team
Best regards,
Telkom's reply11 Feb 2015, 10:52
Official
Hello Jodeci,
We sincerely apologize for the inconvenience.
Please be advised that your query is still under investigation and we will contact you with feedback.
Your reference number is SM82696.
Regards,
Busi Tshabangu
Telkom Social Media Team
We sincerely apologize for the inconvenience.
Please be advised that your query is still under investigation and we will contact you with feedback.
Your reference number is SM82696.
Regards,
Busi Tshabangu
Telkom Social Media Team
Best regards,