1 reviews | Active since Nov 2015
ADSL problem in auckland park
We have reported a fault on our adsl line a number of times. I receive a message after hours to say it has been resolved, but when I get to work on Monday its better for a few days then the problem starts again. <br> We are on and off the whole day 1min down 10min on. If it rains the line is down 10min and up for 3. Something is wrong with the overhead cable. The last fault we logged was on the 16th Nov 2015. up to now it has been escalated and escalated but on one has contacted us, no one has been here to test the line or cable. I have contacted Telkom on twitter and 10217<br> If you can manage to give us 10mbps on our 10mbps line it would also be fantastic. getting 3.81 downloadspeed<br> <br> fault nr. 923crk161115<br>
Thank you for making contact with us.
Please be assured that this matter has been escalated to the relevant department.
Your reference number SM170964 is being attended to and feedback will follow.
We apologise for any inconvenience caused.
Kind regards,
Ilhaam
Telkom Social Media
Thank you for making contact with us.
Please be assured that this matter has been escalated to the relevant department.
Your reference number SM170964 is being attended to and feedback will follow.
We apologise for any inconvenience caused.
Kind regards,
Ilhaam
Telkom Social Media
