NV
Naidoo V
1 reviews | Active since Jul 2012
24 Feb 2016, 16:51
ADSL price incorrectly quoted
To whom this May concern:<br> <br> I have been quoted R 165 for ADSL per month of which I confirmed the application via a phone call in December 2015. Several calls have been made and the call centre agents confirmed this amount. I called this afternoon for statement or bill and was told that my rental is much higher amount than what was originally told. Please can someone call me to rectify my account. I also cannot seem to register to see my account statement online. The account seems to be crossed with my wife's mobile account. This is unacceptable and needs to be sorted ASAP.<br> <br> MR V NAIDOO
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Replies (1)Telkom's replyOfficial
24 Feb 2016, 20:00Hello VNAIDO,
Thank you for making contact with us. Our billing consultants will investigate this matter and be in touch.
We apologise for any inconvenience caused.
Regards,
Moenieb.
Telkom Social Media Team.
Thank you for making contact with us. Our billing consultants will investigate this matter and be in touch.
We apologise for any inconvenience caused.
Regards,
Moenieb.
Telkom Social Media Team.
Telkom's reply24 Feb 2016, 20:00
Official
Hello VNAIDO,
Thank you for making contact with us. Our billing consultants will investigate this matter and be in touch.
We apologise for any inconvenience caused.
Regards,
Moenieb.
Telkom Social Media Team.
Thank you for making contact with us. Our billing consultants will investigate this matter and be in touch.
We apologise for any inconvenience caused.
Regards,
Moenieb.
Telkom Social Media Team.
