ADSL & Phone line Down

<p>Sat 28/11/2016 my ADSL 10Mbps line or suppose too be has been running at 0.23Mbps and the phone libe has been down. I have reported it and EVERY DAY on follow up I get told there is a new TECHNICIAN ASSISGNED to the problem and they will contact me. I have received nothing more than a sms as to when the Technician was assigned . This is costing me thousand and I am getting NOWHERE WITH TELKOM.</p>