1 reviews | Active since May 2017

02 May 2017, 20:01

ADSL pathetic!

<p>I have logged over 35 faults in two months on a daily basis to rectify my 10mb line. Your *********** technicians keep logging the faults away without even phoning me to discuss the fault.</p> <p> </p> <p>I pay you a fe for a service and I expect that service to be provided. Will Telekom credit me half my money as you only provide half a service? </p> <p> </p> <p>My 10mb can never run over 5mb you people are isles and pathetic. I will be looking for a replacement service provider. Hopefully someone will read this and attend to it. + ********** 1163</p>

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Replies (2)
Telkom
Telkom's reply03 May 2017, 07:47
Official

Hi timothy-christopher-yusuf,

Thank you for making contact with us

This response serves as confirmation that your query has been received. We will look at the matter and provide you with feedback.

We really do apologize for any inconvenience caused to you.

Your reference number is: AI***

Regards
Launa
Telkom Social Media Team

's update10 May 2017, 09:48
Reviewer Update

Miss Launa,

Thank you for your lovely referance number.

I will add it it to my growing list of now 36 references.

Again, waiting for 1 week with no feedback what so ever.

BUT no doubt Telkom will be on time to debit my bank account for a 10mb fee while they cant even provide half that speed.

Day light *******!

I wont hold my breath.