tS
tania S
1 reviews | Active since Mar 2009
07 May 2015, 15:47
ADSL OUT OF ORDER
I reported my ADSL line out of order at 11am on Tuesday - (ref 22ARK 060515). I was told there would be a 48 hour turn around time. I phoned the 10210 call centre again yesterday to follow up. I use the ADSL line for business purposes, and I cannot work without this facility.<br> <br> Over 48 hours later, no Telkom technician has been out to attend to the fault!!!
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Telkom's replyOfficial
07 May 2015, 15:53Hello tsani,
We do apologise for the experience.
Be assured that our team will investigate the issue you experiencing, and feedback too you the soonest.
Your social media ref: SM109250.
Regards,
Boitumelo Makhongoana
Telkom Social Media Team
We do apologise for the experience.
Be assured that our team will investigate the issue you experiencing, and feedback too you the soonest.
Your social media ref: SM109250.
Regards,
Boitumelo Makhongoana
Telkom Social Media Team
Telkom's reply07 May 2015, 15:53
Official
Hello tsani,
We do apologise for the experience.
Be assured that our team will investigate the issue you experiencing, and feedback too you the soonest.
Your social media ref: SM109250.
Regards,
Boitumelo Makhongoana
Telkom Social Media Team
We do apologise for the experience.
Be assured that our team will investigate the issue you experiencing, and feedback too you the soonest.
Your social media ref: SM109250.
Regards,
Boitumelo Makhongoana
Telkom Social Media Team