TG
Timo G

1 reviews | Active since Nov 2015

22 Jun 2016, 06:10

ADSL on and mostly off for whole month

<p>My ADSL line and line rental is with telkom. I make use of two different ISP's for data. My ADSL keeps dropping and has constant issues for the past month. I need internet to work afterhours for my job, I can't even check my email. I am so frustrated. I don't see why I have to be paying my account for this month since I didn't even have internet to use. I .I have logged numerous faults and nothing is being done about it. The service from telkom's side is disgraceful.</p> <p> </p> <p> </p>

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Replies (1)
TG
Timo G's update23 Jun 2016, 07:02
Reviewer Update

Thanks for your private reply. I would like to be refunded for the time that my internet hasn't been working.

I don't feel that it is fair to charge for something that I didn't receive. I would also like to be refunded for all the 3g data that I had to use because my ADSL wasn't working.