MS
Mike S
1 reviews | Active since Nov 2015
16 Nov 2015, 08:35
ADSL not working since 26th October
My ADSL has not been working since 26th October and every time I phone I get the reply that the fault is with the technical department. There is no way of contacting this department. This is destroying my business. My line has been down a least 6 times in the last year. Is there a way I can terminate my contract due to Telkom's inability to provide me with the promised service
Helpful (0)
Replies (1)0
Replies (1)
Telkom's replyOfficial
16 Nov 2015, 11:26Hello miksand@,
Thank you for making contact with us
This response serves as confirmation that your query has been received.
We will investigate and provide you with feedback.
We do apologize for any inconvenience we have cause to you.
Your reference number is: SM168120.
Kind Regards
Colleen
Telkom Social Media Team
Thank you for making contact with us
This response serves as confirmation that your query has been received.
We will investigate and provide you with feedback.
We do apologize for any inconvenience we have cause to you.
Your reference number is: SM168120.
Kind Regards
Colleen
Telkom Social Media Team
Telkom's reply16 Nov 2015, 11:26
Official
Hello miksand@,
Thank you for making contact with us
This response serves as confirmation that your query has been received.
We will investigate and provide you with feedback.
We do apologize for any inconvenience we have cause to you.
Your reference number is: SM168120.
Kind Regards
Colleen
Telkom Social Media Team
Thank you for making contact with us
This response serves as confirmation that your query has been received.
We will investigate and provide you with feedback.
We do apologize for any inconvenience we have cause to you.
Your reference number is: SM168120.
Kind Regards
Colleen
Telkom Social Media Team