AB
Anton B
1 reviews | Active since Mar 2009
10 Dec 2015, 06:28
ADSL not working, no response from Telkom
My ADSL at my home has not been working since Sunday, 6th of December. I have reported the fault online and have received a reference number - 1014CTK071215<br> <br> To date, I have not received any response from Telkom. Nobody has contacted me and I am paying for an ADSL \service"which I am not receiving. I still have no internet 4 days later.<br> <br> 1. When will Telkom resolve this?<br> <br> 2. I am NOT paying for the days I am without an internet connection."""
Helpful (0)
Replies (1)0
Replies (1)
Telkom's replyOfficial
10 Dec 2015, 06:38Hello antonb01,
Thank you for making contact with us.
Please be assured that we have sent your query to the Fixed Team for further assistance, they will be in contact with you.
Your reference number SM176848
We apologise for any inconvenience caused.
Kind regards,
Launa
Telkom Social Media Team
Thank you for making contact with us.
Please be assured that we have sent your query to the Fixed Team for further assistance, they will be in contact with you.
Your reference number SM176848
We apologise for any inconvenience caused.
Kind regards,
Launa
Telkom Social Media Team
Telkom's reply10 Dec 2015, 06:38
Official
Hello antonb01,
Thank you for making contact with us.
Please be assured that we have sent your query to the Fixed Team for further assistance, they will be in contact with you.
Your reference number SM176848
We apologise for any inconvenience caused.
Kind regards,
Launa
Telkom Social Media Team
Thank you for making contact with us.
Please be assured that we have sent your query to the Fixed Team for further assistance, they will be in contact with you.
Your reference number SM176848
We apologise for any inconvenience caused.
Kind regards,
Launa
Telkom Social Media Team