zL
zunaid L
1 reviews | Active since Mar 2016
09 Mar 2016, 22:38
ADSL not working for weeks
Luleka.This is the second post. My ADSL line had not been working for weeks . I've repeatedly reported it. The tech repaired it for one day only. Each day the ADSL is down . I reset the router many times a day. ADSL is directly connected . No phone or alarm. The sys light flashes continuously . I can't work from home and I cannot continue like this . Kindly escalate and resolve. Ref 77CWK050316. This is the third time it's been reported .
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Telkom's replyOfficial
09 Mar 2016, 22:51Hello zunaidlee123,
Thank you for making contact with us again
This response serves as confirmation that your query has been received and is currently under investigation, we will provide feedback as soon as possible.
We do apologize for any inconvenience we have cause to you.
Regards
Telkom Social Media Team
Thank you for making contact with us again
This response serves as confirmation that your query has been received and is currently under investigation, we will provide feedback as soon as possible.
We do apologize for any inconvenience we have cause to you.
Regards
Telkom Social Media Team
Telkom's reply09 Mar 2016, 22:51
Official
Hello zunaidlee123,
Thank you for making contact with us again
This response serves as confirmation that your query has been received and is currently under investigation, we will provide feedback as soon as possible.
We do apologize for any inconvenience we have cause to you.
Regards
Telkom Social Media Team
Thank you for making contact with us again
This response serves as confirmation that your query has been received and is currently under investigation, we will provide feedback as soon as possible.
We do apologize for any inconvenience we have cause to you.
Regards
Telkom Social Media Team