ADSL not working for too long.

I have had an issue with my ADSL uncapped internet with Telkom since last week Sunday the 11th of March 2018. Thinking nothing of it as I thaught it is a temporay problem I continued waiting for the issue to stop.(No data transfer although rooter shows connection.) Since then I have made numourous calls and have 2 reference numbers for the technicians to resolve my problem. Today is the 21st of March and I still have no internet connection whatsoever. I am very disgusted that my internet is not working. I dont own a Tv leaving me playing online games on PC. This is my only luxury and I cannot even enjoy it. For 3 months i had no issue although now I am on the lookout for another supplier.

PAYING FOR NOTHING. Unacceptable.