ADSL not working for over a month

Fault logged on the 17-Nov for no ADSL connection<br> Called in numerous times. Was told a techinican could not access my premises but that same technician never called to ensure i was available<br> Esacalated to a JHB supervisor, Sia, who promised to call to resolve but never did.<br> I am calling again multiple times and not getting any resolution. I am tired of calling in and holding for 30 minutes while supervisors and call centre agents lie to me<br> Telkom your techician process and call centre process is ridiculous and lengthly and offer no actual customer service.<br> When will my landline be fixed and if a technician needs to visit they must call first! I also have a job. I can only be available on a weekend as I expected the JHB supervisor to arrange for this past Monday. That was a wasted effort on my part<br> I want this sorted immediately as you are convienetly taking my money without providing an actual service.<br> THIS IS NOT A REPEATED POST!