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andrew D
1 reviews | Active since Apr 2015
19 Apr 2015, 15:26
ADSL not working for 4 weeks
ADSL not working for 4 weeks. Online fault logging says call is logged but this is an old call resolved 8 months ago. 4 escalations have not yielded a response. Utterly useless. MTN rolling out FTTH in my suburb. Going to sign up for that.
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Replies (1)
Telkom's replyOfficial
20 Apr 2015, 10:31Hello andrew.dallas@tp,
Thank you for making contact with us.
Please be assured that this matter has been escalated to our Technical Team, feedback will be provided.
Your reference number is SM105046.
We apologize for any inconvenience caused.
Regards,
Busi Tshabangu
Telkom Social Media Team
***
Thank you for making contact with us.
Please be assured that this matter has been escalated to our Technical Team, feedback will be provided.
Your reference number is SM105046.
We apologize for any inconvenience caused.
Regards,
Busi Tshabangu
Telkom Social Media Team
***
Best regards,
Telkom's reply20 Apr 2015, 10:31
Official
Hello andrew.dallas@tp,
Thank you for making contact with us.
Please be assured that this matter has been escalated to our Technical Team, feedback will be provided.
Your reference number is SM105046.
We apologize for any inconvenience caused.
Regards,
Busi Tshabangu
Telkom Social Media Team
***
Thank you for making contact with us.
Please be assured that this matter has been escalated to our Technical Team, feedback will be provided.
Your reference number is SM105046.
We apologize for any inconvenience caused.
Regards,
Busi Tshabangu
Telkom Social Media Team
***
Best regards,