DW
Daniel W

1 reviews | Active since Jul 2016

11 Aug 2016, 16:14

ADSL not working a few days after technician ' fixes it', yet again.

<p>ADSL has not been working for almost 3 months now.</p> <p> </p> <p>Telkom support over the phone are not able to assist as they are not able to do anything technical to help.</p> <p> </p> <p>My last hello peter review I received an email telling me they have logged it ( which we have done mutiple times before ), 3 weeks later and still no help.</p> <p> </p> <p>How can a company that we pay each month offer such a terrible service?</p>

0
Replies (1)
Telkom
Telkom's reply22 Aug 2016, 11:32
Official

From: HelloPeter Telkom
Sent: Monday, August 22, 2016 1:35 PM
To: ********** /> Subject: AI **********

Good Day

Your line is still testing very stable, your current connection duration is now over 7days, no drop.

******@wa
Mon Aug 15 08:45:47 2016
Mon Aug 22 12:30:49 2016
7d 03h 45m 02s
17CF7E3D79AB2157B1651B
196.**.27.246
1210***373
196.***.48.216
1,583,008,330
9,307,545,202
2048/2048
IXX
021782***0

Please contact us if you still have issues.

Regards

Tumelo
Telkom Social Media
Telephone: 10210
Email: **********