ADSL Not Working

Once again.....another complaint about Telkom's slow response to a logged fault.<br> <br> I logged a fault on the Telkom website last week Thursday evening(24/02/2016) about my ADSL which is not working. The ADSL light on my router does not switch on. I have done various tests and many router restarts but the problem persists.....No ADSL.<br> So, I had to endure a weekend without ADSL because of Telkom's slow reponse to logged faults.<br> <br> Tomorrow is Wednesday(02/03/2016) and another day closer to ANOTHER weekend without ADSL internet.<br> Telkom, I need you to respond to my logged fault and fix my issue. It is already been 3 business days without you responding to my logged fault.<br> <br> Why must I, every time, go the lengths to write a report about Telkom on HelloPeter about the slow response before anything gets done ? This is really pathetic.<br> I supp**** my fault reference number....