1 reviews | Active since Dec 2012
ADSL not working!
I know this is a waste of time but i will do it anyway.
i will soon have your CEO's contact details and will send this to him.
Your selling point from your sales team was that my internet will not be interrupted when i migrate my ISP from AXXESS to TELKOM. I guess that was just a lie to push sales as always.
Order ********** 54A: status shows as Checking your records☺?
This was supposed to be a simple migration which you cannot get right.
I spent over 4 hours on the line yesterday with your sales and technical teams, still no one knows whats going on, i am still without internet service which i use for work purposes, but you could care less, as long as you send me your automated responses you are happy.
What does a customer need to do to get service out of Telkom, seamless and painless service.
What is Telkom going to do about the fact that i cannot work, a debit order went of my account yesterday, for what are you charging me when you cant provide the service, THAT IS *****!
I'm not looking forward to your automated response, i just want what i'm paying for!
Good day titos29,
Thank you for making contact with us.
Please be assured that this matter has been escalated to the relevant department.
Your reference number AI*** is being attended to and feedback will follow.
We apologise for any inconvenience caused.
Kind regards,
Igsaan
Telkom Social Media
Best regards,
Good day titos29,
Thank you for making contact with us.
Please be assured that this matter has been escalated to the relevant department.
Your reference number AI*** is being attended to and feedback will follow.
We apologise for any inconvenience caused.
Kind regards,
Igsaan
Telkom Social Media
Best regards,