ADSL not working

<p>I work for a company called Javseal (PTY) LTD and am logging this complaint on their behalf . we have had endless ADSL problems with telkom and have had no help whatsoever. We first logged a fault on the 16-09-2016 with the reference number 244CNK160916 and were told a technician would be out shortly to fix the problem , about 2 weeks later after endless phonecalls to Telkom a technician finally came out and said we have a problem with our Telkom line and said she needed to go fix it at the box up the road and said she would be back , she left our office in such a mess with the telkom box open and wires exposed . and still today she has not returned. I then recived an email /sms stating that the fault had been resolved , I have logged a number of faults with Telkom and did not recieve a reference number for them but each time they said that the best they could do is to put an escalation on the fault already logged .a whole month later and we still have not had a technician come back out to fix the problem . I have logged another fault this morning with the reference number 66CNK261016 if the issue still has not been resolved by the end of the month we will be changing our service provider . we are a business and cannot continue like this .</p>