ADSL not installed for the third time

Hi

We received this SMS from Telkom to install our new ADSL.

Telkom SA: Dear Customer, your installation for order ( ********** 56) is scheduled for ( ********** 9 between 08:00:00 and 16:00:00). If not convenient please log onto www.telkom.co.za/appointments to reschedule. Your continued support is appreciated.

Apparently, they needed to clear a spot on the exchange to finalise our installation, however with no luck. They have made appointments with us but do not pitch up, and no one answers the phone to assit us.