ADSL not cancelled after 2 months

<p>I sent a cancellation request on 5 May for the cancellation of ********** 911. I have just received an invoice for July which I will not be paying seeing as I moved on 31 May and have not used this service since then.</p> <p> </p> <p>I sent the cancellation request to the email provided with all the relevant details and called the call centre as well as tweeting you. I was then asked to forward the same documents to ********** <p> </p> <p>Please advise</p>