Adsl non working again

If i look back at 2017, my adsl line has not been very functional, I have logged fault after fault, waiting for Telkom to get it up and running. Since the 5th of Dec 2017, our ????? lines have been ****** again, so I have once again logged a fault no 84CRK061217, and I get an sms every 3 days saying we still working on the problem or we are investigating the cause! Monday I went to the Telkom shop, I was told I can not use lte at my house, today when I phoned the call centre they said I could but the pricing is ridicuolous , I enquired a about a fibre optic line, I was told it will be in my area soon, in about 3 years time by the 10213 consultant. I cannot do this anymore, buying data from other instatutions to keep up with my internet usage, because of Telkom's non service. We do not get any clear answers from Telkom, but when it is payment date, you better not be a day late or they disconnect your service, but service delivery does not really exist, Really and truly I cannot wait another 3 years for an optic fibre line. Today I did a bit of looking around, now I realize why there are so many wireless providers, doing so well, and eager to help, because Telkom services are so terrible. How this repeatedly goes on, nobody knows. If Telkom cannot provide a service then they should let their customers know so we can arrange alternative options, after this episode I am definitely going to ditch Telkom, as I am one of thousands of people with the same ongoing problem, it gets sorted for a few weeks then it all starts over again.