TP
Trudi P
1 reviews | Active since Jun 2014
14 Mar 2015, 10:06
Adsl non existent
We have sent emails, tried to phone but no reply. Adsl line faulty. Can not use Internet. Speed is about 0,4 and should be 1. Our ADSL line has changed into a dail-up line. What can we do? No, but, no response. Not even Mweb can help us. Technician has been, still faulty. But we must pay. Now I hope to get some response here.
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Telkom's replyOfficial
14 Mar 2015, 14:00Hello trudipotter,
Thank you for making contact with us.
Please be assured that this matter has been escalated to the relevant department and feedback will follow.
Your reference number is SM96270.
We apologise for any inconvenience caused.
Kind regards
Igsaan Damon
Telkom Social Media Team
Thank you for making contact with us.
Please be assured that this matter has been escalated to the relevant department and feedback will follow.
Your reference number is SM96270.
We apologise for any inconvenience caused.
Kind regards
Igsaan Damon
Telkom Social Media Team
Best regards,
Telkom's reply14 Mar 2015, 14:00
Official
Hello trudipotter,
Thank you for making contact with us.
Please be assured that this matter has been escalated to the relevant department and feedback will follow.
Your reference number is SM96270.
We apologise for any inconvenience caused.
Kind regards
Igsaan Damon
Telkom Social Media Team
Thank you for making contact with us.
Please be assured that this matter has been escalated to the relevant department and feedback will follow.
Your reference number is SM96270.
We apologise for any inconvenience caused.
Kind regards
Igsaan Damon
Telkom Social Media Team
Best regards,