ADSL - No ServiceI

Telkom should read the complaints on Hello Peter and blush - I have experienced problems with my ADSL since November 2015 and even before that Telkom had been out several times to \fix\" a problem.<br> <br> My internet is consistently intermittent and there are times when I have absolutely no connection whatsoever. I pay every month for this service but receive no service. I am consistently buying data for a 3g connection to computers so that my kids can study and topping up cell phone data as wifi does not work. I don't need a landline but have one so that I can have ADSL.My complaints have been sent to the chairmans office and escalation centre and call centre - they are consistently sending me sms messages saying the problem has been resolved when it has not and closing the fault so that I have to phone again and again for a new reference number to start the whole procedure again. <br> <br> Telkom need to refund me for all the data bought together with monthly subscription amounts in full as although they refund for times that they see we have had no service, we are not on the line 24/7 and want the service when we need it.<br> <br> Horrified."