AB
Amery B

1 reviews | Active since Mar 2017

24 Mar 2017, 11:04

ADSL migration to wholesale pool

<p><br />Telkom SA SOC<br />Telkom SA SOC Contacts & Information<br />Posted: Mar 23, 2017 by AmeryB <br />ADSL migration to wholesale pool<br />Complaint Rating: 0 % with 0 votes<br />I have requested for my line to be sent to the wholesale pool for migration.</p> <p>This was roughly three weeks ago. When i call all i get told is that i will receive notification once done. No progress update, nothing.</p> <p>To make matters worse, i can only cancel the data package once the line is in the pool, or so ive been told, as a result i have to pay for two providers.</p> <p>This is utterly unacceptable.</p> <p>can someone please contact me urgently regarding this matter.</p> <p>my customer number: ********** 64149</p>

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Amery B's update29 Mar 2017, 02:33
Reviewer Update

Telkom provided rhe above reference which no one knows about or can verify. I still have no feedback despite logging as a fault and having been refered from pillar to post from 10210 to 21214 to ********** 676. I even contacted tge local branch whom could not assist me. I have today resent the email.