ADSL & LTE

<p>On 02 March Telkom came to move my line to new premises. The technician advised it will be difficult to install a line and recommended I take out LTE.</p> <p>On 02 March I went to Telkom store to take out LTE contract based on what the technician advised.</p> <p>Within 3 days 30GB of data was used on LTE which is impossible as I have just moved and none of my electronics (bar our cellphones) was connected. And even on my phone it was so slow, I had to use my cellphone data.</p> <p>On 06 March I received an SMS stating that my ADSL line is indeed going to be installed, meaning I would not require the LTE.</p> <p>On 08 March I called to cancel the LTE contract instore.</p> <p>I have followed up and none of the consultants can give me an update on my case number ********** 9. To date no feedback required.</p> <p>In addition to the above, I have chased Telkom for the ADSL install and was very happy when they said a technician will be here today to install (order no. ********** 71a). I took the day off from work to be home for this. When I called this morning to chase when the technician will arrive, I was told I was supposed to have removed a blockage which was never communicated to me. In all the times I called Telkom to check on the status they never mentioned anything to me.</p> <p>Imagine my disgust that waiting for my line today it is still not being installed because of no communication from Telkom regarding action required from my side.</p> <p>I won't even go into the lack of service received from the technician and threatening experienced.</p> <p>Here I sit 3 weeks later and still no internet. Thank you Telkom.</p>