ADSL LNE DOWN 6 WEEKS AND AREA OUTAGE SIMILAR TIME

I am really annoyed and frustrated. Only in a third world country would one have this type of response or lack thereof. I'm sure there will still be a line rental bill at month end. No good responding to this complaint unless you have some positive feedback to give. I will place a new complaint every 6th day. There are so many different issues it doesn't take much to create a valid complaint. Ref 6913/010416 and to think this was an escalation reference !!! Haha