1 reviews | Active since Jul 2015

21 Sept 2016, 09:23

ADSL Lines ****** and not replaced.

<p>On the 08/06/2016 our ADSL lines in VDBP CE4 was ****** and after numerous telephone calls I was told it will not be replaced and no communication from Telkom side. I've completed a cancellation form at the Vaal Mall on 25/06/2016.</p> <p>Up to date I phone twice a month to get the progress of the cancellation as it is now three months and is still not cancelled and I still get my monthly bill to pay. It's now standing on R1082.70 on 12/09/2016 and will not be paid by me as I can not pay for a service that i do not receive and that has been given over the phone and emailed the documents to cancel the contract.</p> <p> </p> <p>I am looking to take a mobile data package but can't do this until the current problem is sorted</p>

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