ADSL Line upgrade - CON - 2nd Hello Peter Complaint
<p>I was told to email the below for assistance. I have now sent 5 emails and I'm still waiting.</p> <p>Official private business reply:Good day,</p> <p>Please send us the adsl number and ID number of applicant to ********** and quote referance number AI ********** and we will gladly assist thank you.</p> <p>Regards</p> <p>Yazied</p> <p>Telkom Social Media</p> <p>__________________________________________</p> <p>I was given a call by telkom saying that they need to upgrade my 2mb ADSL line to 4mb as they are upgrading the network and there will no longer be a 2mb exchange and this will cost me R80 pm more. Am I paying for this exchange upgrade? Did I ask for it? CON 1</p> <p>He said that he will sms me a new userid and password as well as a code which I will use to collect my free upgraded wifi router at the telkom shop. CON2</p> <p>I did get an sms stating that my order has been places and will be actioned between 7-21 days,</p> <p>I got a call from telkom saying that my line has been upgraded to 4mb. But I will DO NOT have an sms for my new userid - password -new router.</p> <p>Where is my userid and new router?</p>