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philip L

1 reviews | Active since May 2009

07 Jan 2016, 16:28

Adsl line sync issues - Every 3 weeks

Good day Telkom Social Media Team,<br> <br> My problem has not stopped every 3 weeks later, I am sitting with the same problem. My line is syncing at 8188 kbps after rebooting my router multiple times, today. Kindly fix the problem. I want what I am paying for which is 10 200 kbps, I have proof that my line was syncing at this speed.<br> <br> http://hellopeter.com/telkom/complaints/3-months-later-***<br> <br> Kindly do not delete my hellopeter reports.

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Replies (1)
Telkom
Telkom's reply08 Jan 2016, 08:47
Official
Hello Jam45space,

Thank you for your again,

Please be assured that we are working on optimizing your line syncing speed and we will contact you and update once the speed has improved.

Your reference number: SM184800

We sincerely apologise for any inconvenience caused.

Regards
Lindani
Telkom Social Media Team

Best regards,