VG
Varoon G
1 reviews | Active since Jul 2009
15 Jul 2015, 12:21
ADSL Line Suspended
I requested that my ADSL line be migrated from Afrihost to Telkom in mid June. I received an email from Afrihost stating that my line has finally been migrated back to Telkom.<br> <br> The issue is that my ADSL line is now offline. The Telkom agents tell me that my line has been suspended while others tell me that the line is in some Wholesale state (or something like that). Please can I get clarity on the situation and get my line activated again. I have no access to the internet.<br> <br> No one seems to know what is going on and it is getting extremely frustrating.
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Replies (1)0
Replies (1)Telkom's replyOfficial
15 Jul 2015, 13:26Hello Vgujrajah,
We sincerely apologize for the inconvenience.
Kindly note that this matter has been escalated to our Technical department and feedback will follow.
***
Regards
Frank
Social Media Team
We sincerely apologize for the inconvenience.
Kindly note that this matter has been escalated to our Technical department and feedback will follow.
***
Regards
Frank
Social Media Team
Telkom's reply15 Jul 2015, 13:26
Official
Hello Vgujrajah,
We sincerely apologize for the inconvenience.
Kindly note that this matter has been escalated to our Technical department and feedback will follow.
***
Regards
Frank
Social Media Team
We sincerely apologize for the inconvenience.
Kindly note that this matter has been escalated to our Technical department and feedback will follow.
***
Regards
Frank
Social Media Team
